DELIVERY TERMS

SIA “Klīnikas Ieraksti” ensures delivery of goods throughout the territory of Latvia, as well as to other European Union countries, using reliable logistics partners. Deliveries are made in accordance with the following terms and conditions.

1. Delivery Options

We offer the following delivery methods:

The available delivery methods and their costs are calculated automatically during the order process and are displayed before order confirmation.

2. Delivery Times

Estimated delivery times are as follows:

Within Latvia – 3–6 business days from receipt of payment;

Within EU countries – 7–14 business days, depending on the destination.

Delivery time may be affected by external circumstances such as public holidays, courier workload, adverse weather conditions, or customs procedures. In such cases, the Seller is not liable for delivery delays caused by circumstances beyond its control.

3. Order Processing and Dispatch

Orders are processed on business days after full payment is received. Generally, orders are dispatched within 3–6 business days after payment confirmation. The Buyer will be informed about the order status and dispatch via email.

4. Delivery Costs

Delivery costs are displayed during the checkout process and may vary depending on:

5. Failed Deliveries

If delivery is not possible due to the Buyer’s fault (e.g., incorrect address, unreachable phone number, inaccessible delivery location, etc.), the Seller:

6. Inspection of Goods upon Delivery

Upon receiving the goods, the Buyer is obliged to:

7. Additional Information

For additional inquiries, please contact our customer service team by email: mgmt@klinikasieraksti.com

DELIVERY TERMS PDF